PRIVACY POLICY

Effective Date: 1st August 2025

⚠️ COMMITMENT TO PRIVACY: Productive Apps Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DateTracker mobile application.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

Type of Data	Purpose	Legal Basis (GDPR)
Account Information Email address, display name (optional)	Account creation, authentication, communication	Contract performance
User Content Reminders, categories, notes, dates	Providing core app functionality	Contract performance
Authentication Data Password (encrypted), OAuth tokens	Secure account access	Contract performance
Payment Information Subscription status (via app stores)	Premium features access	Contract performance

1.2 Information Collected Automatically

Type of Data	Purpose	Legal Basis (GDPR)
Device Information Device type, OS version, app version	App compatibility, bug fixes	Legitimate interests
Analytics Data App usage patterns, feature interactions	Service improvement	Legitimate interests
Crash Reports Error logs, device state during crashes	Stability improvements	Legitimate interests
Performance Data App load times, response times	Performance optimization	Legitimate interests

1.3 Information We DO NOT Collect

Location data
Contact lists
Photos or media files
Microphone or camera data
Health or biometric data
Browsing history

2. HOW WE USE YOUR INFORMATION

2.1 Primary Uses

Service Delivery: To provide core app functionality including reminder creation and notifications
Account Management: To create, maintain, and secure your account
Communications: To send reminder emails and a welcome email (no marketing)
Customer Support: To respond to your inquiries and provide assistance
Service Improvement: To analyze anonymized usage data and improve features
Legal Compliance: To comply with applicable laws and regulations

2.2 Email Communications

We send only:

Reminder notification emails (based on your settings)
Welcome email upon registration
Essential service updates (security, major changes)

We do NOT send marketing or promotional emails.

3. DATA SHARING AND DISCLOSURE

3.1 Third-Party Service Providers

We share data with these trusted service providers solely to operate our service:

Provider	Purpose	Data Shared
Firebase (Google)	Authentication, database, analytics, crash reporting	Account data, user content, analytics, crash logs
RevenueCat	Subscription management	User ID, subscription status
Apple/Google	Sign-in, payments	Authentication tokens, payment processing
Email Service (via Firebase)	Sending reminder emails	Email address, reminder content

3.2 We Will NOT

Sell your personal information
Share your data for advertising purposes
Share your reminder content with third parties (except for email delivery)
Use your data for purposes unrelated to the service

3.3 Legal Disclosure

We may disclose information if required by:

Law enforcement with valid legal process
Court order or subpoena
Protection of our legal rights
Prevention of fraud or security threats

4. DATA STORAGE AND SECURITY

4.1 Storage Locations

Primary Data: Google Cloud Platform (Firebase) - Various global regions
Local Storage: On your device for offline access
Backup: Firebase automatic backups

4.2 Security Measures

Encryption in transit (TLS/SSL)
Encryption at rest in Firebase
Secure authentication (Firebase Auth)
Password hashing (never stored in plain text)
Regular security updates
Access controls and monitoring

⚠️ SECURITY DISCLAIMER: While we implement industry-standard security measures, no system is 100% secure. We cannot guarantee absolute security of your data.

5. DATA RETENTION

Data Type	Retention Period
Active Account Data	As long as account is active
Deleted Account Data	Deleted immediately upon request
Firebase Analytics	14 months (user-level), 26 months (aggregated)
Crash Reports	90 days
Email Logs	30 days
Authentication Logs	180 days

6. YOUR PRIVACY RIGHTS (GDPR)

6.1 Exercising Your Rights

Account Deletion: Use the in-app deletion feature (Settings → Delete Account)
Data Access/Export: Email us at developer@productiveapps.co.uk
Corrections: Update directly in the app or email us
Other Requests: Email us with your request

We will respond to all valid requests within 30 days.

7. CHILDREN'S PRIVACY

DateTracker is not intended for users under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we discover that we have collected information from someone under 18, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

We ensure appropriate safeguards are in place for international transfers, including:

Standard Contractual Clauses (SCCs)
Adequacy decisions by regulatory authorities
Privacy Shield frameworks (where applicable)

9. COOKIES AND TRACKING

The mobile app does not use cookies. However, our service providers may use similar technologies:

Firebase Analytics: Uses app instance IDs for analytics
Crashlytics: Uses installation UUIDs for crash tracking

These identifiers are not linked to your personal identity unless you create an account.

10. THIRD-PARTY LINKS

The app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under CCPA:

Right to know what personal information is collected
Right to know if information is sold or disclosed (we do NOT sell data)
Right to opt-out of sale (not applicable as we don't sell data)
Right to deletion
Right to non-discrimination

12. DO NOT TRACK SIGNALS

The app does not respond to Do Not Track signals as it does not track users across websites or services.

13. DATA BREACH NOTIFICATION

In the event of a data breach that may pose a risk to your rights and freedoms, we will:

Notify affected users within 72 hours of becoming aware
Notify relevant supervisory authorities as required
Provide information about the breach and steps to protect yourself

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Updating the "Last Updated" date
Sending an in-app notification
Email notification for significant changes

Your continued use after changes constitutes acceptance of the updated policy.

15. SUPERVISORY AUTHORITY

As we are based in the UK, our lead supervisory authority is:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Website: https://ico.org.uk

16. CONTACT US

Data Controller: Productive Apps Ltd
Email: developer@productiveapps.co.uk

For any privacy-related questions or to exercise your rights, please contact us via email. We aim to respond within 48 hours during business days.

17. CONSENT AND AGREEMENT

By using DateTracker, you consent to:

The collection and use of your information as described in this Privacy Policy
The processing of your data for the stated purposes
The international transfer of your data as necessary

YOUR PRIVACY MATTERS: We are committed to protecting your privacy and giving you control over your personal information. If you have any concerns about how we handle your data, please contact us immediately.